Privacy Policy

Effective Date: 23 July 2024

Kowatek Solar LTD (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites, including our online store and blog hosted on kowatek.com, store.kowatek.com and blog.kowatek.com (collectively, the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you:

·         Create an account

·         Place an order

·         Subscribe to our newsletter

·         Fill out a contact form

·         Comment on our blog

You may provide:

·         Full name

·         Email address

·         Phone number

·         Billing and shipping address

·         Payment details (handled securely via third-party processors)

b. Automatically Collected Information

When you browse our Site, we may automatically collect:

·         IP address

·         Browser type & version

·         Device information

·         Pages visited and time spent

·         Referral websites

·         Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use your information to:

·         Process and deliver your orders

·         Communicate with you (order updates, customer support, newsletters)

·         Improve our Site, products, and user experience

·         Prevent fraudulent transactions

·         Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

·         Service providers (e.g. payment gateways, delivery companies) who help us operate our business

·         Legal authorities, if required by law or to protect our rights

·         Analytics providers (e.g. Google Analytics) to improve site performance (non-identifiable data only)

4. Your Rights

Depending on your location (e.g. under Nigeria’s NDPR or EU’s GDPR), you may have the right to:

·         Access the personal data we hold about you

·         Request corrections or updates

·         Request deletion of your data (“right to be forgotten”)

·         Withdraw consent for marketing communications

·         Lodge a complaint with a data protection authority

To exercise these rights, contact us via the details in Section 9.

5. Data Retention

We retain personal data only for as long as necessary to:

·         Fulfil the purposes outlined in this policy

·         Comply with legal or regulatory obligations

·         Resolve disputes

When data is no longer needed, we securely delete or anonymize it.

6. Cookies & Tracking Technologies

We use cookies to:

·         Keep you logged in

·         Remember your shopping cart

·         Measure website traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. These include:

·         SSL encryption

·         Secure password storage

·         Access control and staff training

However, no method of transmission over the Internet is 100 % secure. Use our Site at your own risk.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Kowatek Solar LTD
📍 Suite 9, Royalty Plaza, 216 DBS Road, Central Area, Asaba, Delta State.
📧 Email: support@kowatek.com
📞 Phone: 08026959662
🌐 Website: https://store.kowatek.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and post the updated version on this page. Please review it periodically.

Summary (Optional for users)

Section	Summary
What we collect	Personal info you provide + browsing data
Why we collect it	To serve you, process orders, and improve our services
Who sees it	Only trusted partners or legal bodies
Your rights	You can access, update, or delete your data
Cookies	Used to remember preferences and improve your experience